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Refund and Returns Policy

We want you to be happy with your order. If something isn’t right, we’ll make it right.

30 daysto request a return
7 daysto report damaged or wrong items
5–10 daysfor refunds to reach you

30-day returns

You can request a return within 30 days of delivery. Items must be unused and in their original packaging.

How to start a return

  1. Email support@getyourdeal.org with your order number and the reason for the return.
  2. We’ll reply within 1–2 business days with return instructions.
  3. Ship the item back using those instructions.
Please don’t mail items back before contacting us. Returns sent without instructions may not be processed.

Damaged, defective or wrong items

If an item arrives damaged, defective or isn’t what you ordered, email us within 7 days of delivery with photos. We’ll send a free replacement or a full refund, and you won’t need to return the item.

Refunds

Approved refunds go back to your original payment method within 5–10 business days.

Return shipping

Original shipping is free. Return shipping costs are the customer’s responsibility unless the item was damaged, defective or incorrect.

Items that can’t be returned

Used items, or items not in their original packaging, aren’t eligible for return. [FILL IN: list any other non-returnable items, e.g. personal care items once opened, or delete this sentence]

Questions?

Email support@getyourdeal.org or see our FAQ.